Attitude Training - Sales & Service Training

Personal and Professional Coaching

Personal Coaching: 
Kay helps individuals to plan, develop and control their life’s destiny.  Through one-on-one sessions she motivates people to take personal responsibility for their growth and achievements.  Using her expertise in examining personalities and communication styles, attitudinal strengths and barriers, leadership capabilities, and image projections, Kay has successfully developed executives, managers, college graduates, and retiring homemakers to optimize their potential. Her personal assessment tools and development techniques utilized during the individual coaching sessions help individuals to maximize and achieve their life goals.
  • Personal Image Improvement Coaching
  • Professionalism Coaching:
  • Business Etiquette Coaching:
Organizational Coaching: 

As a former professor and administrator in a junior college, a former corporate marketing and training director and an entrepreneur for the past eleven years, Kay has proven experience in both idea and decision-making collaboration.  She has helped numerous companies reach higher quality decisions, move forward with financial growth and employee satisfaction, and implement far-reaching organizational change.  Companies have retained her for various coaching issues, such as, building internal loyalties, merger or acquisition acceptance, effective meeting management, building trust and respect within management teams. 

"Your ability to understand, motivate, and plan accordingly is refreshing.  You are most definitely a seasoned professional"

  

Personal Image Improvement Coaching: 

Kay Fett coaches individuals to present themselves in a positive manner at all times.  She assesses and grooms the individual’s outward appearance along with the essential inner personal spirit. She coaches to improve the individual’s overall physical appearance, voice projection, verbal and non-verbal communication, business etiquette techniques and written communication styles.  These sessions are valuable during a job search.  Resume writing, interviewing, aggressive calling, and follow through are coached during one’s path for employment.  The individual’s personal improvement goals determine the length of the coaching sessions.

Professional Presentation Coaching: 

Companies have hired Kay to improve the overall professional presentation of their management teams and executives.  Some are beginning to offer coaching sessions to their employees.  These highly personalized sessions lead individuals through personal discovery, goal setting, and strategic action planning.  Personal improvements can be evidenced in their physical grooming and dress, overall business etiquette mannerisms, interactive communication skills, organizational planning techniques, and positive image projections.  

Business Etiquette Coaching:
Several generations within the today’s workplace never learned in the home or in school the acceptable rules for social and business etiquette.  Exhibiting proper social manners are even more critical today within our highly competitive and quickly changing business environment.  Kay coaches individuals on job search etiquette, dining manners, apparel and grooming techniques, office and co-worker etiquette, and business meeting/travel etiquette.
"With Kay's help and our role playing exercises, I was able to predict interview questions and use body language to portray a positive image. These are the same skills I use everyday now in my current sales position."   Recent College Graduate